Return Policy

If the product you received is defective, not suitable, or you simply changed your mind, you have the right to return the whole order or part of it, within 14 calendar days from the date of receipt.

Withdrawal In the event that you exercise your right of withdrawal, the basic condition is that the product(s) be returned within 14 days, from the day of notification of withdrawal.

The products must be accompanied by their original packaging, in excellent condition, without damage, complete and with the relevant documents. All footwear must be tested on carpet to avoid wear and tear. In case of replacement: The lavoutas.gr will do its best to replace the returned product either because the size is not suitable or because you want another product or because the product is defective.

In case of a refund: The refund will be completed within 14 calendar days from the date of the announcement of the exercise of the right of withdrawal.

In any case, the lavoutas.gr has the right to refund the money after receiving the products and checking their condition.

To return the products, you can contact us by phone 6936551218 or send us an email to our email address [email protected]. Shipping costs in case of return. In the event of a defective product, the cost of return shipping is borne by the store. In cases of withdrawal, improper size or replacement, the cost of return shipping is borne by the customer. Order Cancellation It is possible to cancel your order before it is completed (sending an email to [email protected]).

Cancellation is possible by sending an email to our email address [email protected] or by filling out the returns form or by calling us at 6936551218.